Keyword Conditions

Keyword conditions allow you to control which products buyers can view or purchase based on specific words or phrases found in the product information. This gives you precise control over product access by filtering based on product names, descriptions, brands, and manufacturers.

Keyword conditions are perfect for:

• Safety compliance: Block products containing hazardous materials
• Category restrictions: Limit access to specific product types
• Brand controls: Allow or restrict certain brands
• Content filtering: Control access based on product descriptions

When setting up keyword conditions, you need to specify:

1. Action Type: Whether to allow or block keywords
2. Keywords: The specific words or phrases to look for
3. Matching Method: How strictly to match the keywords

Include (Allow Only)

• Products containing at least one of your specified keywords will be blocked
• Use this to prevent access to certain types of products

Exclude (Block)

• Products containing any but your specified keywords are blocked
• Use this when you want to limit buyers to specific types of products

Contains

• Finds the keyword anywhere within the product information
• Example: "safety" matches "safety glasses", "workplace safety", "safety-first"

Starts With

• Only matches if the product information begins with your keyword
• Example: "pro" matches "professional tools" but not "semi-pro equipment"

Ends With

• Only matches if the product information ends with your keyword
• Example: "certified" matches "ISO certified" but not "certified professional"

Exact Word Match

• Finds the keyword only when it appears as a complete word
• Example: "pro" matches "pro tools" but not "professional" or "waterproof"

The system searches through:

• Product names
• Product descriptions
• Brand names
• Manufacturer names

All searches are case-insensitive, so "Safety" and "safety" are treated the same.

Goal: Block all products containing hazardous materials

Setup:

• Action Type: Include
• Keywords: "hazardous", "toxic", "flammable"
• Matching Method: Contains

Result: Any product with these words in its name, description, brand, or manufacturer will be blocked from purchase.

Goal: Allow only office supplies for the admin department

Setup:

• Action Type: Exclude
• Keywords: "office", "stationery", "desk", "paper"
• Matching Method: Contains

Result: Only products containing these keywords will be available for purchase.

Goal: Restrict access to premium brands

Setup:

• Action Type: Include
• Keywords: "Premium", "Luxury", "Professional"
• Matching Method: Starts With

Result: Products whose names start with these words will be blocked.

Keyword conditions work alongside other buyer permission settings like:

• Specific product restrictions
• Category limitations
• Supplier controls
• User group permissions

All conditions must be satisfied for the permission to apply.

When you specify multiple keywords:

• For Include: The product is blocked if it matches least ONE keyword
• For Exclude: The product is blocked if it doesn't match ANY keyword

Keyword conditions only work with:

• Purchase restrictions
• Purchase restrictions requiring approval

They cannot be used with view-only restrictions.

1. Start Simple: Begin with a few clear keywords and expand as needed
2. Test Thoroughly: Check how your keywords affect product availability before going live
3. Use Exact Matching: When you need precise control, use "Exact Word Match" to avoid unintended matches
4. Regular Reviews: Periodically review your keyword lists to ensure they still meet your needs
5. Document Your Rules: Keep track of why specific keywords were added for future reference

• Compliance: Ensuring only approved product types are purchasable
• Budget Control: Limiting access to expensive or premium items
• Department Specific: Tailoring product access to different user groups
• Safety Requirements: Blocking potentially dangerous items
• Contract Compliance: Enforcing purchasing agreements with specific suppliers or brands

Keyword conditions provide a powerful and flexible way to control product access while maintaining ease of use for your buyers.