Live Stock

Fetch live stock and lead time information.

What Are Stock Plugins?​

Stock plugins are specialized integrations that connect your Axiom marketplace to external supplier inventory systems. These plugins automatically retrieve real-time stock information from supplier databases, ensuring that your marketplace always displays accurate product availability to your customers.

Why Use Live Stock Plugins?​

Stock plugins offer several key benefits:

1. Real-Time Inventory Updates: Get accurate, up-to-the-minute stock information directly from suppliers.
2. Automated Process: Once configured, stock information updates automatically without manual intervention.
3. Enhanced Customer Experience: Provide buyers with reliable availability information before they place orders.
4. Reduced Order Fulfillment Issues: Minimize the chances of accepting orders for out-of-stock items.
5. Country-Specific Availability: Configure different stock sources based on geographic regions.

How Live Stock Plugins Work​

When a customer views a product in your marketplace, the following happens behind the scenes:

1. The system checks if the product's supplier has an associated stock plugin configured.
2. If a plugin is available and enabled, the system sends a request to the supplier's API with the product's SKU.
3. The supplier's system responds with current stock information.
4. The information is displayed to the customer and refreshed when products are viewed.

Configuration Requirements​

Each stock plugin requires specific configuration details available on the plugins configuration page.

Troubleshooting​

If you experience issues with stock plugins:

1. No Stock Information Appears: Verify that the plugin is enabled and correctly configured with valid credentials.
2. Outdated Stock Information: Stock is refreshed when products are viewed. Try refreshing the product page.
3. API Connection Errors: Check endpoint URLs and that your supplier's network allows connections to Axiom.
4. Authentication Failures: Verify your API credentials with the supplier.

Best Practices​

• Test your stock plugin configuration with a few users and products before rolling it out marketplace-wide.
• Periodically review and update your API credentials as required by suppliers.

Security Considerations​

Stock plugin configurations contain sensitive authentication credentials. The Axiom platform securely encrypts this information. Only authorized administrators should have access to plugin configuration settings.