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Store Connections

Manage your connections with client stores through a structured approval process.

Store Connection Overview

Suppliers can connect to multiple client stores through an approval-based system. Each connection must be requested by the supplier and approved by the store operator before becoming active.

Connection Process

The store connection process follows these key steps:

  1. Request Access: Supplier submits a connection request to a store
  2. Pending Approval: Request awaits approval from store operators
  3. Approval/Rejection: Store operators review and approve or reject the request
  4. Active Connection: Approved connections enable product and service offerings

Here's how the store connection workflow operates:

Store connection workflow diagram

Connection States

Store connections have three possible states:

  • Pending (is_approved: false): Request submitted but not yet approved
  • Approved (is_approved: true): Active connection with full access
  • Disconnected: Connection removed (supplier can re-request access)

Connecting to Stores

Via Web Interface

  1. Navigate to suppliers.axiomdata.io/stores
  2. View available stores in the Available tab
  3. See pending requests in the Pending section
  4. Monitor connected stores in the Connected tab
Stores table showing the connected and available stores
Access requested - pending approval

Via Platform Tools

Accessing Connected Stores

Once connected to stores, you can access store information for various operations:

  • Store-specific pricing: Set different prices for different stores
  • Product restrictions: Enable or disable products for specific stores
  • Analytics access: View performance data for each connected store
  • Configuration management: Adjust settings per store relationship

Approval Permissions

Stores can configure approval permissions that control how suppliers interact with their marketplace. These permissions can restrict:

  • Product approval requirements
  • Pricing approval workflows
  • Country-specific access
  • Supplier-specific conditions

When connected to a store, your products and pricing may require approval before becoming visible to buyers, depending on the store's configured approval permissions.

Managing Store Relationships

After Connection Approval

Once approved for a store, you can:

  • Submit Products: Add products to your catalog for that store
  • Set Store-Specific Pricing: Create price lists targeted to specific stores
  • Access Analytics: View order data and performance metrics for that store
  • Configure Notifications: Set up alerts for store-specific events

Connection Removal

If a store connection is removed:

  • All pending approvals for that store are automatically deleted
  • Your products become unavailable in that store
  • Historical order data remains accessible
  • You can request to reconnect at any time

Best Practices

  • Clear Communication: Provide complete supplier information when requesting access
  • Professional Presentation: Ensure your supplier profile is complete before requesting connections
  • Follow Store Guidelines: Adhere to each store's specific requirements and policies
  • Monitor Connection Status: Regularly check for approval updates and new store opportunities