Announcements

Create and manage targeted announcements for your procurement platform users.

Overview​

Announcements enable procurement teams to communicate important information to shop users through prominent banners. You can target specific users, groups, or geographic regions and schedule announcements for specific time periods.

Accessing Announcements​

• Navigate to Settings in the main menu
• Expand the Store section
• Select Announcements

Creating Announcements​

Step 1: Compose Your Message​

• Click + New announcement
• Write your announcement message (max 2000 characters)
  • Keep it clear and concise
  • Include all key information
  • Consider your audience when writing

Step 2: Set Duration​

• Use the calendar picker to set start and end dates
• End date must be after start date
• Consider time zones for global user bases

Step 3: Choose Target Audience​

Select from three targeting options:

• All users - Broadcast to everyone
• Include specific users/groups - Target particular teams or individuals
• Exclude specific users/groups - Target everyone except specific teams or individuals
• Geographic regions - Target users in specific locations

Geographic Targeting​

When targeting by geographic region:

• Use the interactive map to select areas:
  • Resize and position the selection rectangle
  • Search for specific locations to center the map
  • Click "Add Region" for each area you want to include
  • Remove regions using the trash icon if needed

User and Group Targeting​

You can target users and groups in two ways:

Include Targeting:

• Select specific users or groups to receive the announcement
• Only the selected users/groups will see the announcement

Exclude Targeting:

• Select users or groups to exclude from the announcement
• All users except the selected ones will see the announcement

To set up targeting:

• Use the search function to find users or groups
• Select the desired users/groups from the results
• Review your selections in the list
• Remove any incorrect selections using the trash icon

Step 4: Save and Activate​

Review all settings and click Save to activate your announcement.

Managing Announcements​

Edit Announcements​

• Click the announcement row or select Edit from the dropdown menu
• Modify any announcement settings
• Save your changes

Delete Announcements​

• Use the dropdown menu to select Delete
• Confirm the deletion
• Note: This action cannot be undone

Best Practices​

• Keep it brief - Focus on a single topic with clear, action-oriented language
• Plan ahead - Schedule announcements in advance for planned events
• Test first - Try announcements with a small group before broad deployment
• Stay current - Regularly review and remove outdated announcements
• Consider templates - Create reusable templates for recurring messages

Interactive Tutorial​

A step-by-step tutorial that shows you how to create and manage announcements in the procurement platform. Learn how to compose announcement messages, set duration periods, target specific audiences through regional selection or user groups, and apply the best practices outlined in this guide.