Shipping Rules

Shipping rules can be created by suppliers to determine which delivery or pickup options are available for specific products or stores, or based on other conditions such as cart subtotal, cart weight, or the number of items.

To view all shipping rules, navigate to the Shipping Rules page of the platform within the Settings area, or by searching for Shipping Rules in the main search bar.

The shipping rules page displays a table of all existing shipping rules. Specific shipping rules can be searched for by entering the name.

To create a shipping rule:

1. Head over to the Shipping Rules page then click + New rule to begin creating a new shipping rule

2. Select the Shipment Type (delivery or pickup) from the options then click Continue.

3. If you selected the Delivery shipment type, enter the delivery details including the price of the shipping, then click Continue. If you entered the Pickup shipment type, enter the pickup details including the stock location, then click Continue. See here for details on each field.

4. Select which area/s this shipping rule will apply to, then click Continue. Each shipping area can be a country or a specific region within a country (e.g. the U.S. state of California).

5. Add one or more conditions to determine which products the shipping will apply to, e.g. all products, or a particular store. Click Save Condition to add each condition in turn. Then click Continue.

6. Enter the delivery or pickup timings, including handling time, transit time (type Delivery only), a cutoff time, and business days configuration.

7. Review all entries then click Save to create the shipping rule.

   

There are four different conditions that can be configured to determine which products a shipping rule applies to, provided that they are sold in the selected areas (countries/regions) in the shipping rule. All of the defined conditions must be met for the shipping rule to be avaialble for a particular product.

• Products - select all to apply the rule to every product, include to select specific products to apply to, or exclude to select specific products to NOT apply to (every other product will be applied to)
• Stores - select all to apply to every store, include to select specific stores to apply to, or exclude to select specific stores to NOT apply to (every other store will be applied to). Including a store will apply the rule to all products within that store.
• Subtotal - select a mininum subtotal that the user's cart must meet with your products in order for the shipping rule to apply. This will include the cost of the product that is being considered, to determine which rules would apply should that product be added to the cart.
• Number of Items - select a mininum number of your items that the user's cart must contain in order for the shipping rule to apply. This will include the product that is being considered, to determine which rules would apply should that product be added to the cart. A quantity of 3 will count as 3 items.

1. When selecting Areas, select the country that the shipping is for.
2. When selecting Conditions, add just a Stores condition that includes the appropriate store. This will apply the shipping rule to all products in that store.

1. When selecting Areas, select the country that the shipping is for.
2. When selecting Conditions, add just a Products condition for all products. This will apply the shipping rule to all products across all stores (in the abscence of a specific stores condition).

To edit a shipping rule, either click the row in the shipping rules table, or open the menu for the row and select Edit.

To delete a shipping rule, open the menu for the row and select Delete.