Shipping Rules

In this guide you'll learn how to create and manage shipping rules for your products.

Overview​

Shipping rules allow you to create flexible delivery and pickup options for your products. With shipping rules, you can:

• Set different delivery options based on geographical regions
• Configure pickup locations for specific stores
• Create conditional shipping based on cart value or item quantity
• Manage delivery timings and handling times
• Apply rules to specific products or entire stores

Each rule can be customized to match your business requirements and provide buyers with accurate shipping options.

Viewing Shipping Rules​

To view all shipping rules:

1. Navigate to the Products heading and select Shipping Rules subheading,

2. Or you can search for Shipping Rules in the main search bar.

The shipping rules page displays a table of all existing shipping rules. Specific shipping rules can be searched for by entering the name.

How to Create a Shipping Rule​

To create a shipping rule:

1. Head over to the Shipping Rules page then click + New rule to begin creating a new shipping rule

2. Select the Shipment Type (delivery or pickup) from the options then click Continue.

3. If you selected the Delivery shipment type, enter the delivery details including the price of the shipping, then click Continue. If you entered the Pickup shipment type, enter the pickup details including the stock location, then click Continue. See here for details on each field.

4. Select which area/s this shipping rule will apply to, then click Continue. Each shipping area can be a country or a specific region within a country (e.g. the U.S. state of California).

5. Add one or more conditions to determine which products the shipping will apply to, e.g. all products, or a particular store. Click Save Condition to add each condition in turn. Then click Continue.

6. Enter the delivery or pickup timings, including handling time, transit time (type Delivery only), a cutoff time, and business days configuration.

7. Review all entries then click Save to create the shipping rule.

Shipping Rule Conditions​

Shipping rules can be configured with multiple conditions to determine their applicability. All conditions must be met for a rule to be available. The following conditions can be set:

Product Selection​

• All Products: Rule applies to every product
• Include Specific: Rule applies only to selected products
• Exclude Specific: Rule applies to all products except those selected

Store Application​

• All Stores: Rule applies across all stores
• Include Stores: Rule applies only to selected stores
• Exclude Stores: Rule applies to all stores except those selected

Cart Requirements​

• Minimum Subtotal: Sets a minimum cart value requirement
  • Includes the product being considered for purchase
  • Helps create tiered shipping options (e.g., free shipping over $100)

Quantity Rules​

• Minimum Items: Sets a minimum quantity requirement
  • Counts individual items (e.g., quantity of 3 = 3 items)
  • Includes the product being considered for purchase

Common Scenarios​

Store-Specific Country Shipping​

To create a shipping rule that applies to all products in a specific store for a particular country:

1. In the Areas section, select your target country
2. Under Conditions, add a Stores condition and select your store
   • This automatically includes all products in the selected store

Country-Wide Shipping​

To create a shipping rule that applies to all products across all stores in a specific country:

1. In the Areas section, select your target country
2. Under Conditions, add a Products condition and select "all products"
   • This creates a universal rule for the selected country
   • Applies to all stores unless other conditions are added

Managing Existing Rules​

Editing Rules​

You can modify an existing shipping rule in two ways:

• Click directly on the rule in the shipping rules table
• Open the menu (⋮) and select Edit

Deleting Rules​

To remove a shipping rule:

1. Locate the rule in the shipping rules table
2. Click the menu (⋮) and select Delete
3. Confirm the deletion when prompted

Shipping Rule Configuration Tutorial​

This video demonstrates how to create and configure shipping rules, including delivery options, areas, and conditions.