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Find Requests

Find the requests for quotation (RFQs), requests for information (RFIs) and requests for proposal (RFPs) that buyers have sent you, and review their details before you respond.

  • quotations-listShow the Request Responses menu.
  • quotations-rfqs-listView the list of requests.
  • quotations-rfqs-showView the details of a request.

Overview​

Buyers send requests to the suppliers they choose. Every request you receive appears on the Request Responses page, whatever its type:

Which requests you can see

You only see a request if your company was invited to it and its delivery address is in a country or region covered by an RFQ setting that you are assigned to. The users in those settings are also the ones who receive the invitation email for a new request.

Viewing your requests​

  1. Select Request Responses in the navigation menu.
  2. Use the Store filter to choose which connected store's requests to show. The first connected store is selected when the page opens.
  3. Use the Type filter to show All requests, or only RFQ, RFI or RFP.
  4. Optionally, use the Status filter to narrow the list.

If you have no requests yet, the page offers two shortcuts: Configure RFQ Settings and Manage Connected Stores.

Request list columns​

ColumnDescription
IDThe request number.
TitleThe buyer's title for the request. A Draft badge shows when you have an unsent draft response.
TypeRFQ, RFI or RFP.
StatusWhere your response stands. See Request statuses.
RequestorThe buyer who created the request.
QuotedThe total of your quote. While you have a draft, this shows the draft total.
AwardedThe total the buyer has awarded to you.
Close DateWhen the request stops accepting responses. Hover to see the time.
ReceivedWhen the request was created. You can sort by this column.
UpdatedWhen the request last changed. The list is sorted by this column by default.

Searching for a request​

Use the search bar at the top of the page to find requests by title.

Request statuses​

StatusMeaning
ReceivedYou have been invited and haven't responded yet.
RespondedYou have sent a response.
Partially AwardedThe buyer has awarded some of the items.
AwardedThe buyer has awarded the request.
EndedThe request ended.
RejectedYou rejected the request.

The Status filter offers Partially Awarded, Awarded, Ended and Responded. To find requests you haven't answered yet, clear the filter and look for the Received status.

Reviewing an RFQ​

  1. Select an RFQ in the list to open it.
  2. Check the header:
    • A badge shows how long is left before the request closes, for example 2 days, 5 hours remaining. It shows Quotation already expired once the close date has passed.
    • Close Date and Time, Delivered By, Urgency, Store, External ID, Address and Comments come from the buyer. Anything the buyer left blank shows as Not provided.
  3. Review the Line Items list on the left. You can search it and select Sort by name. Select an item to see its Category, Internal Part #, Quantity, Benchmark price, Comments and Attachments. Select an attachment to download it.

RFIs and RFPs open on a form instead of line items. See Respond to RFIs and RFPs.

Responding​

When you are ready to respond to an RFQ, see Create a Quote. For RFIs and RFPs, see Respond to RFIs and RFPs.

Making sure you receive requests​

  1. Check that your RFQ settings cover every store, country and region you want to receive requests for.
  2. Check that the right team members are assigned in each setting.
  3. Watch your email for invitations. The subject is Request for Quotation, Request for Information or Invitation to Submit a Proposal, depending on the request type.

Tip

Clear the Status filter and set Type to All to see every request you've received, including ones you haven't answered yet.

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