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Forgot Password

Reset or change your password using these methods.

Overview​

Reset your password from the login page if you are unable to log in, or change it at any time from your account settings on the platform.

Resetting Your Password​

If you have forgotten your password and cannot log in, follow these steps to reset it.

1Open the Password Reset Page​

  1. On the login page, click the Forgot your password link
Clicking 'Forgot password' from the platform login page
  1. Enter your registered email address
  2. Click Reset password
Entering email address and clicking 'Reset password' from the platform login page

3Set Your New Password​

  1. Check your email for a password reset link and click it
  2. Create and confirm your new password
  3. Click to confirm the changes and complete the process

You can now log in with your new password. Keep your password secure and change it regularly.

Changing Your Password on the Platform​

To change your password while logged into the platform, follow these steps.

1Open Account Settings​

  1. Click your profile badge in the top right corner
  2. Select Account
Clicking the profile icon and then 'Settings'

2Edit Your Profile​

  1. Click Edit on the profile pane
Account settings page with Edit button

3Open the Password Form​

  1. Click the Change Password button
Clicking 'Change Password'

4Enter Your New Password​

  1. Enter your current password, new password, and confirm the new password
Password change form with current and new password fields

5Save the Changes​

  1. Click Change Password to save the changes

Note

Your password has been successfully changed. Keep your new password secure.