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Exports

As a supplier, you can export your data from the platform to CSV files for use in spreadsheets, reporting tools, or other business systems. The export system handles large amounts of data automatically and notifies you when your files are ready to download.

Available Exports​

Each export type has its own reference page describing every column in the CSV file, what it means, and the filters available when generating it. Most exports also accept an optional row limit to cap the size of the file.

ExportDescription
ProductYour full product catalogue, one row per product, including identifiers, descriptions, codes and classification data.
Enriched ProductYour products with additional enriched and normalised data such as cleaned units and classification codes.
Offer ApprovalThe approval status and history of the product and price offers you have submitted to customer stores.
Price InsightPricing analytics shared with you by your customers, for competitive and market analysis.
Order LogA line-level log of orders you have received through the platform.
OrderOrder headers for orders placed with you, including status and payment status.
Purchase Order LineIndividual purchase order lines from orders placed with you.
Invoice LineInvoice line items related to your orders.
User GroupThe user groups configured for your team and their members.
API LogA log of API requests made by your team's integrations.

How to Export Data​

Using the Web Interface​

  1. Navigate to Exports: Go to the Exports section in your supplier dashboard
  2. Choose Export Type: Select what type of data you want to export
  3. Set Options: Choose any filters or options (like date ranges or row limits)
  4. Start Export: Click "Create Export" to begin the process
  5. Wait for Completion: You'll receive a notification when your export is ready
  6. Download: Click the download link to get your CSV file

Export Process​

What Happens When You Export​

The export system processes your requests through a structured workflow:

Export process workflow diagram

Processing Steps​

  1. Request Submitted: Your export request is validated and added to the processing queue
  2. Processing: The system gathers and formats your data (this may take a few minutes for large exports)
  3. Ready: You'll be notified when your file is ready to download
  4. Download: Files are available for download for a limited time

Export Status​

  • Pending: Your export is waiting to be processed
  • Processing: Your data is being prepared
  • Completed: Your file is ready to download
  • Failed: Something went wrong (contact support if this happens)
  • Cancelled: You cancelled the export before it completed

Tips for Better Exports​

File Management​

  • Download Promptly: Export files are only kept for a limited time
  • Check File Size: Large exports may take longer to download
  • Use Appropriate Software: CSV files open in Excel, Google Sheets, or other spreadsheet programs

Getting the Right Data​

  • Choose the Right Export Type: Make sure you're exporting the data you actually need
  • Use Filters: Date ranges and other filters help you get exactly what you're looking for
  • Check Export Status: Always verify your export completed successfully before trying to download

Common Questions​

How long do exports take?​

Small exports (under 1,000 rows) usually complete within a few minutes. Larger exports may take 10-30 minutes depending on the amount of data and system load.

Can I run multiple exports at once?​

No, you can only have one export running at a time. Wait for your current export to complete before starting another one.

What format are the files?​

All exports are provided as CSV (Comma Separated Values) files that can be opened in Excel, Google Sheets, or imported into other systems.

How long are files available for download?​

Export files are typically available for download for several days after completion. Download your files promptly to avoid expiration.

What if my export fails?​

If an export fails, try again with a smaller dataset or different filters. If problems persist, contact support for assistance.

File Format Details​

Your exported CSV files will include:

  • Header Row: The first row contains column names explaining what each column contains
  • UTF-8 Encoding: Supports international characters and symbols
  • Comma Separated: Values are separated by commas (standard CSV format)
  • Quoted Text: Text containing commas or special characters is enclosed in quotes
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