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Upload Product or Service Offerings

Upload your product or service offerings to connected client stores.

  • price-list-createCreate and update price lists.
  • price-approval-listView the approval status of prices submitted to stores.
  • product-csv-importImport products from a CSV file.
  • services-csv-importImport services from a CSV file.
  • supplier-batch-request-listView the list of import requests.
  • supplier-batch-request-showView the details of an import request.
  • product-disable-createRestrict products from being offered to a store.
  • product-disable-updateEdit product restrictions.
  • product-disable-deleteRemove product restrictions.

Overview​

After successfully connecting to a Client Store, you need to link your product or service offerings to make them available to buyers from the connected store. This guide covers how to submit your catalogues or individual products and services to connected stores.

Prerequisites​

Before you begin, ensure you have:

  • At least one connected store
  • Products or services already uploaded to your Supplier account

Submitting Product or Service Offers to a Store​

  1. Select Products or Services from the navigation menu
  2. Select a line item from the table
  3. Select the + Price button from the Prices widget
  4. Select the connected Store and location information
  5. Select the Price Model from the drop-down list
  6. Select the Currency from the drop-down list
  7. Enter the Public Price value - the list price or RRP (Recommended Retail Price)
  8. Enter the Price value - the actual selling price
  9. Add the optional details as necessary
  10. Select Save to update the Price settings

Tracking Product or Service Offer Status​

After submitting your products or services:

  1. Navigate to the Prices page under Products or Services
  2. Select the relevant store to view the status of your submissions
  3. Select the appropriate button to review the status of each product or service:
    • Pending — Awaiting review by the store operator
    • Approved — Available for buyers in the store
    • Rejected — Did not meet the store's requirements; check the rejection reason and resubmit

Importing Products or Services via CSV​

  1. Navigate to Products or Services from the navigation menu, then select the relevant tab
  2. Select Import, then select Products CSV File or Services CSV File
  3. Download the template by selecting the template icon. This template includes fields required by Axiom. Required fields are also highlighted on the right side of the page, along with other supported fields.

*You can also use a file with your own field names and map them to Axiom fields later in the import process.

  1. Populate the file with your product or service information and save the template. In the Import section, select Click to Browse to locate the file or drag and drop the template file. Select Continue to proceed.
  2. If you used your own field names, map your CSV fields to the corresponding Axiom fields. All required Axiom fields must be mapped before the import can proceed. Select Continue to proceed.
  3. Review your data, then select Continue to add your products or services

After uploading, the File Imports page displays the status of your upload and previous import attempts. When the import completes, you receive a notification in the platform and via email about any errors with your data. The notification includes the count of successfully imported items, the number of errors encountered, and a link to the error file. For further assistance, forward the error file to support@axiomdata.io.

Updating Existing Offerings​

To update products or services already submitted to a store:

  1. Make the required changes to your product or service data (via the UI, CSV import, or API)
  2. Monitor the approval status in the corresponding Products or Services sections

Updated products or services are automatically resubmitted for approval if the store requires it.

Deleting Products or Services​

To delete or archive products or services from your catalogue, see Delete Product Data.

Removing Offerings from a Store​

To disable a product or service in a specific store without deleting it from your catalogue:

Via the API:

  1. Send a POST request to disable the product or service in a specific store:
POST /suppliers/products/{type}/{identifier}/disabled/{storeId}
  • {type} — product or product_variant
  • {identifier} — The product or variant identifier
  • {storeId} — The Store ID to disable the product in
  1. To disable across multiple stores at once, send a PUT request:
PUT /suppliers/products/{type}/{identifier}/disabled
Body: {"stores": [2, 3, 4]}
  1. To re-enable a product in a store, send a DELETE request:
DELETE /suppliers/products/{type}/{identifier}/disabled/{storeId}

Important Notes​

  • Disabling a product in a store removes it from that store only — the product remains available in your catalogue and in other connected stores
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